TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
AlibabaAilabsAfterSaleOrderContactUserRequest req = new AlibabaAilabsAfterSaleOrderContactUserRequest();
AlibabaAilabsAfterSaleOrderContactUserRequest.HCRMBaseRequest obj1 = new AlibabaAilabsAfterSaleOrderContactUserRequest.HCRMBaseRequest();
obj1.setOrderType("安装维修");
obj1.setCompanyName("厂商名称");
obj1.setOrderNode("预约用户");
obj1.setOrderNo("XT20200624387536");
AlibabaAilabsAfterSaleOrderContactUserRequest.ContactUserRequest obj2 = new AlibabaAilabsAfterSaleOrderContactUserRequest.ContactUserRequest();
obj2.setOrderNo("XT20200624387536");
obj2.setEsvOrderNo("SV20180302001");
obj2.setOrderStatus("已接收");
obj2.setNodeType("工程师");
obj2.setContactTime(StringUtils.parseDateTime("2018-03-21 15:30:20"));
obj2.setAppointDate("2018-03-22");
obj2.setAppointTimeRange("上午/下午/晚上/全天");
obj1.setData(obj2);
req.setHcrmBaseRequest(obj1);
AlibabaAilabsAfterSaleOrderContactUserResponse rsp = client.execute(req);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
AlibabaAilabsAfterSaleOrderContactUserRequest req = new AlibabaAilabsAfterSaleOrderContactUserRequest();
AlibabaAilabsAfterSaleOrderContactUserRequest.HCRMBaseRequestDomain obj1 = new AlibabaAilabsAfterSaleOrderContactUserRequest.HCRMBaseRequestDomain();
obj1.OrderType = "安装维修";
obj1.CompanyName = "厂商名称";
obj1.OrderNode = "预约用户";
obj1.OrderNo = "XT20200624387536";
AlibabaAilabsAfterSaleOrderContactUserRequest.ContactUserRequestDomain obj2 = new AlibabaAilabsAfterSaleOrderContactUserRequest.ContactUserRequestDomain();
obj2.OrderNo = "XT20200624387536";
obj2.EsvOrderNo = "SV20180302001";
obj2.OrderStatus = "已接收";
obj2.NodeType = "工程师";
obj2.ContactTime = DateTime.Parse(2018-03-21 15:30:20");
obj2.AppointDate = "2018-03-22";
obj2.AppointTimeRange = "上午/下午/晚上/全天";
obj1.Data= obj2;
req.HcrmBaseRequest_ = obj1;
AlibabaAilabsAfterSaleOrderContactUserResponse rsp = client.Execute(req);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new AlibabaAilabsAfterSaleOrderContactUserRequest;
$hcrm_base_request = new HCRMBaseRequest;
$hcrm_base_request->order_type="安装维修";
$hcrm_base_request->company_name="厂商名称";
$hcrm_base_request->order_node="预约用户";
$hcrm_base_request->order_no="XT20200624387536";
$data = new ContactUserRequest;
$data->order_no="XT20200624387536";
$data->esv_order_no="SV20180302001";
$data->order_status="已接收";
$data->node_type="工程师";
$data->contact_time="2018-03-21 15:30:20";
$data->appoint_date="2018-03-22";
$data->appoint_time_range="上午/下午/晚上/全天";
$hcrm_base_request->data = $data;
$req->setHcrmBaseRequest(json_encode($hcrm_base_request));
$resp = $c->execute($req);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=alibaba.ailabs.after.sale.order.contact.user' \
-d 'partner_id=apidoc' \
-d 'sign=A7D29AC542B1B7F3610FFB4A7113B940' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-04-27+23%3A22%3A43' \
-d 'v=2.0' \
-d 'hcrm_base_request=null'

# -*- coding: utf-8 -*-
import top.api

req=top.api.AlibabaAilabsAfterSaleOrderContactUserRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.hcrm_base_request="数据结构示例JSON格式"
try:
	resp= req.getResponse()
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"alibaba.ailabs.after.sale.order.contact.user");
add_param(pRequest,"hcrm_base_request","数据结构JSON示例");
pResponse = top_execute(pClient,pRequest,NULL);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('alibaba.ailabs.after.sale.order.contact.user', {
	'hcrm_base_request':'数据结构JSON示例'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

<alibaba_ailabs_after_sale_order_contact_user_response>
    <result>
        <err_msg>工单不存在</err_msg>
        <status>1</status>
    </result>
</alibaba_ailabs_after_sale_order_contact_user_response>

{
    "alibaba_ailabs_after_sale_order_contact_user_response":{
        "result":{
            "err_msg":"工单不存在",
            "status":"1"
        }
    }
}

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}