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请求地址：

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

公共请求参数：

名称	类型	是否必须	描述
method	String	是	API接口名称。
app_key	String	是	TOP分配给应用的AppKey。
target_app_key	String	否	被调用的目标AppKey，仅当被调用的API为第三方ISV提供时有效。
sign_method	String	是	签名的摘要算法，可选值为：hmac，md5。
sign	String	是	API输入参数签名结果，签名算法介绍请点击这里。
session	String	否	用户登录授权成功后，TOP颁发给应用的授权信息，详细介绍请点击这里。当此API的标签上注明：“需要授权”，则此参数必传；“不需要授权”，则此参数不需要传；“可选授权”，则此参数为可选。
timestamp	String	是	时间戳，格式为yyyy-MM-dd HH:mm:ss，时区为GMT+8，例如：2015-01-01 12:00:00。淘宝API服务端允许客户端请求最大时间误差为10分钟。
format	String	否	响应格式。默认为xml格式，可选值：xml，json。
v	String	是	API协议版本，可选值：2.0。
partner_id	String	否	合作伙伴身份标识。
simplify	Boolean	否	是否采用精简JSON返回格式，仅当format=json时有效，默认值为：false。

名称	类型	是否必须	示例值	描述
rpc_context	Json	可选	{}	RpcContext
ivr_call_record_d_t_o	IvrCallRecordDto	可选		ivrCallRecordDTO
└ call_record_id Number 可选 3 通话记录id └ robot_call_job_id Number 可选 3 任务id └ called_phone_number String 可选 xxxxx 电话号码 └ result_status String 可选 xxxxx 通话结果 └ full_audio_url String 可选 xxxxx 用户和AI合成的录音 └ chat_duration Number 可选 3 通话时长(单位秒) └ start_time Date 可选 2000-01-01 00:00:00 拨打开始时间 └ end_time Date 可选 2000-01-01 00:00:00 拨打结束时间 └ name String 可选 xxxxx 姓名 └ properties String 可选 xxxxx 自定义字段 └ intent_level_detail_name String 可选 xxxxx 客户意向标签名称 └ tenant_phone_number_id Number 可选 3 线路Id └ phone_number String 可选 xxxxx 主叫号码 └ intent_level_code Number 可选 3 意向标签组code └ intent_level_tag_id Number 可选 3 意向标签分组id

名称	类型	示例值	描述
lvms_result_d_t_o	LvmsResultDto		lvmsResultDTO
└ count Number 10 返回数量 └ success Boolean false 是否成功 └ code String xxxxx 操作编码 └ message String xxxxx 错误信息

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

TaobaoClient client = new DefaultTaobaoClient(url, appkey, secret);
AlibabaLvmsLvrReceivecallrecordRequest req = new AlibabaLvmsLvrReceivecallrecordRequest();
req.setRpcContextString("{}");
AlibabaLvmsLvrReceivecallrecordRequest.IvrCallRecordDto obj1 = new AlibabaLvmsLvrReceivecallrecordRequest.IvrCallRecordDto();
obj1.setCallRecordId(3L);
obj1.setRobotCallJobId(3L);
obj1.setCalledPhoneNumber("xxxxx");
obj1.setResultStatus("xxxxx");
obj1.setFullAudioUrl("xxxxx");
obj1.setChatDuration(3L);
obj1.setStartTime(StringUtils.parseDateTime("2000-01-01 00:00:00"));
obj1.setEndTime(StringUtils.parseDateTime("2000-01-01 00:00:00"));
obj1.setName("xxxxx");
obj1.setProperties("xxxxx");
obj1.setIntentLevelDetailName("xxxxx");
obj1.setTenantPhoneNumberId(3L);
obj1.setPhoneNumber("xxxxx");
obj1.setIntentLevelCode(3L);
obj1.setIntentLevelTagId(3L);
req.setIvrCallRecordDTO(obj1);
AlibabaLvmsLvrReceivecallrecordResponse rsp = client.execute(req);
System.out.println(rsp.getBody());

ITopClient client = new DefaultTopClient(url, appkey, secret);
AlibabaLvmsLvrReceivecallrecordRequest req = new AlibabaLvmsLvrReceivecallrecordRequest();
req.RpcContext = "{}";
AlibabaLvmsLvrReceivecallrecordRequest.IvrCallRecordDtoDomain obj1 = new AlibabaLvmsLvrReceivecallrecordRequest.IvrCallRecordDtoDomain();
obj1.CallRecordId = 3L;
obj1.RobotCallJobId = 3L;
obj1.CalledPhoneNumber = "xxxxx";
obj1.ResultStatus = "xxxxx";
obj1.FullAudioUrl = "xxxxx";
obj1.ChatDuration = 3L;
obj1.StartTime = DateTime.Parse(2000-01-01 00:00:00");
obj1.EndTime = DateTime.Parse(2000-01-01 00:00:00");
obj1.Name = "xxxxx";
obj1.Properties = "xxxxx";
obj1.IntentLevelDetailName = "xxxxx";
obj1.TenantPhoneNumberId = 3L;
obj1.PhoneNumber = "xxxxx";
obj1.IntentLevelCode = 3L;
obj1.IntentLevelTagId = 3L;
req.IvrCallRecordDTO_ = obj1;
AlibabaLvmsLvrReceivecallrecordResponse rsp = client.Execute(req);
Console.WriteLine(rsp.Body);

$c = new TopClient;
$c->appkey = $appkey;
$c->secretKey = $secret;
$req = new AlibabaLvmsLvrReceivecallrecordRequest;
$req->setRpcContext("{}");
$ivr_call_record_d_t_o = new IvrCallRecordDto;
$ivr_call_record_d_t_o->call_record_id="3";
$ivr_call_record_d_t_o->robot_call_job_id="3";
$ivr_call_record_d_t_o->called_phone_number="xxxxx";
$ivr_call_record_d_t_o->result_status="xxxxx";
$ivr_call_record_d_t_o->full_audio_url="xxxxx";
$ivr_call_record_d_t_o->chat_duration="3";
$ivr_call_record_d_t_o->start_time="2000-01-01 00:00:00";
$ivr_call_record_d_t_o->end_time="2000-01-01 00:00:00";
$ivr_call_record_d_t_o->name="xxxxx";
$ivr_call_record_d_t_o->properties="xxxxx";
$ivr_call_record_d_t_o->intent_level_detail_name="xxxxx";
$ivr_call_record_d_t_o->tenant_phone_number_id="3";
$ivr_call_record_d_t_o->phone_number="xxxxx";
$ivr_call_record_d_t_o->intent_level_code="3";
$ivr_call_record_d_t_o->intent_level_tag_id="3";
$req->setIvrCallRecordDTO(json_encode($ivr_call_record_d_t_o));
$resp = $c->execute($req);

curl -X POST 'http://gw.api.taobao.com/router/rest' \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'app_key=12129701' \
-d 'format=json' \
-d 'method=alibaba.lvms.lvr.receivecallrecord' \
-d 'partner_id=apidoc' \
-d 'sign=112D40DDBDFC097F83BAF984B2827023' \
-d 'sign_method=hmac' \
-d 'timestamp=2025-05-14+20%3A51%3A52' \
-d 'v=2.0' \
-d 'ivr_call_record_d_t_o=null' \
-d 'rpc_context=%7B%7D'

# -*- coding: utf-8 -*-
import top.api

req=top.api.AlibabaLvmsLvrReceivecallrecordRequest(url,port)
req.set_app_info(top.appinfo(appkey,secret))

req.rpc_context="{}"
req.ivr_call_record_d_t_o=""
try:
	resp= req.getResponse()
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"alibaba.lvms.lvr.receivecallrecord");
add_param(pRequest,"rpc_context","{}");
add_param(pRequest,"ivr_call_record_d_t_o","数据结构JSON示例");
pResponse = top_execute(pClient,pRequest,NULL);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('alibaba.lvms.lvr.receivecallrecord', {
	'rpc_context':'{}',
	'ivr_call_record_d_t_o':'数据结构JSON示例'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

XML示例
JSON示例

<alibaba_lvms_lvr_receivecallrecord_response>
    <lvms_result_d_t_o>
        <count>10</count>
        <success>false</success>
        <code>xxxxx</code>
        <message>xxxxx</message>
    </lvms_result_d_t_o>
</alibaba_lvms_lvr_receivecallrecord_response>

{
    "alibaba_lvms_lvr_receivecallrecord_response":{
        "lvms_result_d_t_o":{
            "count":10,
            "success":false,
            "code":"xxxxx",
            "message":"xxxxx"
        }
    }
}

XML示例
JSON示例

<error_response>
    <code>50</code>
    <msg>Remote service error</msg>
    <sub_code>isv.invalid-parameter</sub_code>
    <sub_msg>非法参数</sub_msg>
</error_response>

{
	"error_response":{
		"msg":"Remote service error",
		"code":50,
		"sub_msg":"非法参数",
		"sub_code":"isv.invalid-parameter"
	}
}

错误码	错误描述	解决方案

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法务服务API

alibaba.lvms.lvr.receivecallrecord (接受通话记录)

公共参数

请求参数

响应参数

请求示例

响应示例

异常示例

错误码解释

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