文档中心 > API类目 > 钉钉API

dingtalk.oapi.customerservice.member.get (查询咨询者是钉钉用户的信息)

在钉钉上进行咨询的用户的信息查询，如果咨询者跟客户属于同一个组织会展示用户的部门、工号、邮箱、昵称；否则只会展示用户姓名

公共参数

环境	HTTP请求地址	HTTPS请求地址
正式环境	http://gw.api.taobao.com/router/rest	https://eco.taobao.com/router/rest

名称	类型	是否必须	描述
access_token	String	是	钉钉提供的授权Token，想了解详情，ISV开发者请点击这里，企业开发者请点击这里。若有疑问，咨询邮箱dingding_open_dingtalk#list.alibaba-inc.com。

请求参数

名称	类型	是否必须	示例值	更多限制	描述
production_type	Number	可选	1	默认值：1	1，智能客服
third_tenant_id	String	必须	32001		三方租户id
user_id	String	必须	$lwp-		账号id
user_source_id	String	必须	1001		账号来源
ding_corp_id	String	可选	dingxxx		钉钉企业id
open_instance_id	String	可选	shop001	默认值：default	实例id

响应参数

名称	类型	示例值	描述
result	MemberCardDto	{}	会员卡片信息
└ customize_fields Json {} 业务自定义参数 └ email String xx@aliyun.com 邮箱 └ nick String 昵称昵称
success	Boolean	false	是否成功
errcode	Number	5005	错误码
errmsg	String	系统异常	错误描述

请求示例

JAVA
.NET
PHP
CURL
Python
C/C++
NodeJS

DingTalkClient client = new DefaultDingTalkClient("https://oapi.dingtalk.com/topapi/customerservice/member/get");
OapiCustomerserviceMemberGetRequest req = new OapiCustomerserviceMemberGetRequest();
req.setProductionType(1L);
req.setThirdTenantId("32001");
req.setUserId("$lwp-");
req.setUserSourceId("1001");
req.setDingCorpId("dingxxx");
req.setOpenInstanceId("shop001");
OapiCustomerserviceMemberGetResponse rsp = client.execute(req, access_token);
System.out.println(rsp.getBody());

IDingTalkClient client = new DefaultDingTalkClient("https://oapi.dingtalk.com/topapi/customerservice/member/get");
OapiCustomerserviceMemberGetRequest req = new OapiCustomerserviceMemberGetRequest();
req.ProductionType = 1L;
req.ThirdTenantId = "32001";
req.UserId = "$lwp-";
req.UserSourceId = "1001";
req.DingCorpId = "dingxxx";
req.OpenInstanceId = "shop001";
OapiCustomerserviceMemberGetResponse rsp = client.Execute(req, access_token);
Console.WriteLine(rsp.Body);

include "TopSdk.php";
date_default_timezone_set('Asia/Shanghai');

$c = new DingTalkClient(DingTalkConstant::$CALL_TYPE_OAPI, DingTalkConstant::$METHOD_POST , DingTalkConstant::$FORMAT_JSON);
$req = new OapiCustomerserviceMemberGetRequest;
$req->setProductionType("1");
$req->setThirdTenantId("32001");
$req->setUserId("$lwp-");
$req->setUserSourceId("1001");
$req->setDingCorpId("dingxxx");
$req->setOpenInstanceId("shop001");
$resp = $c->execute($req, $access_token, "https://oapi.dingtalk.com/topapi/customerservice/member/get");

curl -X POST "https://oapi.dingtalk.com/topapi/customerservice/member/get" \
-H 'Content-Type:application/x-www-form-urlencoded;charset=utf-8' \
-d 'access_token=c69e0c09-11db-4b9d-844a-8c3dae6304fa' \
-d 'ding_corp_id=dingxxx' \
-d 'open_instance_id=shop001' \
-d 'production_type=1' \
-d 'third_tenant_id=32001' \
-d 'user_id=%24lwp-' \
-d 'user_source_id=1001'

# -*- coding: utf-8 -*-
import dingtalk.api

req=dingtalk.api.OapiCustomerserviceMemberGetRequest("https://oapi.dingtalk.com/topapi/customerservice/member/get")

req.production_type=1
req.third_tenant_id="32001"
req.user_id="$lwp-"
req.user_source_id="1001"
req.ding_corp_id="dingxxx"
req.open_instance_id="shop001"
try:
	resp= req.getResponse(access_token)
	print(resp)
except Exception,e:
	print(e)

pTopRequest pRequest = alloc_top_request();
pTopResponse pResponse = NULL;
pTaobaoClient pClient = alloc_taobao_client(url, appkey, appsecret);
set_api_name(pRequest,"dingtalk.oapi.customerservice.member.get");
add_param(pRequest,"production_type","1");
add_param(pRequest,"third_tenant_id","32001");
add_param(pRequest,"user_id","$lwp-");
add_param(pRequest,"user_source_id","1001");
add_param(pRequest,"ding_corp_id","dingxxx");
add_param(pRequest,"open_instance_id","shop001");
pResponse = top_execute(pClient,pRequest,sessionKey);
printf("ret code:%d\n",pResponse->code);
if(pResponse->code == 0){
	pTopResponseIterator ite = init_response_iterator(pResponse);
	pResultItem pResultItem = alloc_result_item();
	while(parseNext(ite, pResultItem) == 0){
		printf("%s:%s\n",pResultItem->key,pResultItem->value);
	}
	destroy_response_iterator(ite);
	destroy_result_item(pResultItem);
}
destroy_top_request(pRequest);
destroy_top_response(pResponse);
destroy_taobao_client(pClient);

TopClient = require('./topClient').TopClient;
var client = new TopClient({
	'appkey': 'appkey',
	'appsecret': 'secret',
	'REST_URL': 'http://gw.api.taobao.com/router/rest'
});

client.execute('dingtalk.oapi.customerservice.member.get', {
	'production_type':'1',
	'third_tenant_id':'32001',
	'user_id':'$lwp-',
	'user_source_id':'1001',
	'ding_corp_id':'dingxxx',
	'open_instance_id':'shop001'
}, function(error, response) {
	if (!error) console.log(response);
	else console.log(error);
})

响应示例

JSON示例

{
    "result":{
        "customize_fields":"{}",
        "email":"xx@aliyun.com",
        "nick":"昵称"
    },
    "success":false,
    "errcode":5005,
    "errmsg":"系统异常"
}

异常示例

JSON示例

{
	"errcode":88,
	"errmsg":"ding talk error"
}

错误码解释

错误码	错误描述	解决方案

API工具

API测试工具错误码查询工具 SDK下载

如何获得此API

FAQ

我要提问

返回
顶部

开放平台

钉钉API

dingtalk.oapi.customerservice.member.get (查询咨询者是钉钉用户的信息)

公共参数

请求参数

响应参数

请求示例

响应示例

异常示例

错误码解释

API工具

如何获得此API

FAQ