商家提交线上调解的申请
| 名称 | 类型 | 是否必须 | 示例值 | 更多限制 | 描述 |
|---|---|---|---|---|---|
| userNick | String | 必须 | xxx | 卖家会员名 | |
| identityType | String | 必须 | company | 身份类型，personal：个人，company：企业 | |
| identityName | String | 必须 | 某xx公司 | 姓名/企业名称 | |
| identityNumber | String | 必须 | 3301xxxxxxxxxxxxxx | 身份证号/企业社会信用统一代码 | |
| contactPhone | String | 必须 | 178*****093 | 联系方式 | |
| reporterContactName | String | 可选 | 投诉方名称 | 投诉方名称 | |
| reporterContactEmail | String | 可选 | xxxx@corp.com | 投诉方联系邮箱 | |
| reporterContactPhone | String | 可选 | 157*****552 | 投诉方联系电话 | |
| rightOwnerName | String | 可选 | 奥xxxxx业有限公司 | 知识产权所有人 | |
| rightNumber | String | 可选 | 124301webqe | 知识产权编号 | |
| rightName | String | 可选 | xxxx知识产权 | 知识产权名称 | |
| rightProofAttachment | String | 可选 | https://oss-url | 投诉举证附件（带水印，有效期200天） | |
| batchId | String | 必须 | 202207281522014001 | 调解任务单号 | |
| complaintTime | Number | 必须 | 1658992921000 | 投诉时间 | |
| complaintType | String | 可选 | item | 投诉类型，item：商品，shop：店铺 | |
| appealReason | String | 可选 | 外观设计专利权-不当-司法行政判决 | 侵权理由 | |
| complaintSnapshotUrls | String | 可选 | http://tbskip.taobao.com/snap_detail_v2.htm?itemId=674364945002&snapId=48872497493,http://tbskip.taobao.com/snap_detail_v2.htm?itemId=674364945002&snapId=48872497493 | 投诉快照，多个用英文逗号“,”分隔 | |
| complaintBatchId | String | 可选 | 202207281522014023 | 投诉单号 | |
| intention | String | 可选 | reporterWithdrawl | 调解诉求 |
| 名称 | 类型 | 示例值 | 描述 |
|---|---|---|---|
| success | Boolean | true | 是否申请成功 |
| errcode | String | 110 | 错误编码 |
| errmsg | String | 出错了 | 错误信息 |
{"identityName":"某xx公司","complaintSnapshotUrls":"http://tbskip.taobao.com/snap_detail_v2.htm?itemId=674364945002&snapId=48872497493,http://tbskip.taobao.com/snap_detail_v2.htm?itemId=674364945002&snapId=48872497493","complaintBatchId":"202207281522014023","rightOwnerName":"奥xxxxx业有限公司","complaintTime":0,"batchId":"202207281522014001","rightNumber":"124301webqe","appealReason":"外观设计专利权-不当-司法行政判决","intention":"reporterWithdrawl","rightName":"xxxx知识产权","reporterContactPhone":"157*****552","userNick":"xxx","identityType":"company","identityNumber":"3301xxxxxxxxxxxxxx","complaintType":"item","contactPhone":"178*****093","reporterContactName":"投诉方名称","reporterContactEmail":"xxxx@corp.com","rightProofAttachment":"https://oss-url"}
{
"success":true,
"errcode":"110",
"errmsg":"出错了"
}
{"errcode":"sign-check-failure","success":"不等于true","errmsg":"Illegal request"}
| 错误码 | 错误描述 | 解决方案 |
|---|
