| ACQ.SYSTEM_ERROR |
System error, such as system time out. |
Call the inquiry API ASAP, and proceed accordingly with the order’s status. |
| ACQ.INVALID_PARAMETER |
At least one of the parameters is not valid. |
Examine the request parameters and resend the request after fixing the issue. |
| ACQ.ACCESS_FORBIDDEN |
No right to access the solution. Most likely the merchant did not sign the contract or the contract expired. |
Contact Alipay Customer Support(CS) to sign/renew the proper contract for the solution. |
| ACQ.EXIST_FORBIDDEN_WORD |
There is forbidden words in the order info (title, subject and description field). |
Resend the request after fixing the issue. |
| ACQ.PARTNER_ERROR |
Invalid APP_ID. |
Contact Alipay CS to get the valid APP_ID |
| ACQ.TOTAL_FEE_EXCEED |
The total amount is over the limit. |
Resend the request after fixing the order amount. |
| ACQ.CONTEXT_INCONSISTENT |
The old information mismatches with those in the system. |
Resend the request after fixing the order info. |
| ACQ.TRADE_HAS_SUCCESS |
The payment is done successfully. |
Confirm if the payment belongs to the current buyer. If it is, then the payment is completed successfully. If it is not, update the out_trade_no field, and resend the request. |
| ACQ.TRADE_HAS_CLOSE |
The payment transaction exists and is closed. |
Update the out_trade_no field, and resend the request. |
| ACQ.BUYER_SELLER_EQUAL |
The payment transaction has the same buyer and seller, which is not allowed. |
Update the buyer, and resend the request. |
| ACQ.TRADE_BUYER_NOT_MATCH |
The payment transaction exists but the buyer is different. |
Update the out_trade_no field, and resend the request. |
| ACQ.BUYER_ENABLE_STATUS_FORBID |
The buyer is not allowed to pay. |
Contact Alipay CS to confirm why the buyer is not allowed to pay. |
| ACQ.BUYER_PAYMENT_AMOUNT_DAY_LIMIT_ERROR |
The buyer is over the daily payment limit. |
Ask the buyer to pay with other accounts or payment methods. |
| ACQ.BEYOND_PAY_RESTRICTION |
The merchant is over the daily limit to receive fund. |
Contact Alipay CS to increase the limit. |
| ACQ.BEYOND_PER_RECEIPT_RESTRICTION |
The merchant is over the monthly limit to receive fund. |
Contact Alipay CS to increase the limit. |
| ACQ.BUYER_PAYMENT_AMOUNT_MONTH_LIMIT_ERROR |
The buyer is over the monthly payment limit. |
Ask the buyer to pay with other accounts or payment methods. |
| ACQ.SELLER_BEEN_BLOCKED |
The merchant is restricted. |
Contact Alipay CS to unlock the account. |
| ACQ.ERROR_BUYER_CERTIFY_LEVEL_LIMIT |
The buyer did not pass the id certification process. |
Let the buyer to complete the payment with other methods, and contact Alipay CS to resolve the issue. |
